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Upgrading Your Database

Summary

You need to upgrade your PayGlobal database at least once a year for end-of-year tax changes.

You may also need to upgrade your PayGlobal database to install:

  • Other legislative updates
  • A fix for a critical product defect
  • A new report
  • Another major release version.

Upgrade messages

After you install a new version of PayGlobal, you can upgrade your database. When you restart PayGlobal the following type of message appears:
"Your database [name] is an older version. Do you wish to upgrade from [old version] to [new version] now?"

Click "OK" to upgrade your database to the new version, then check the audit log and restart PayGlobal.

Important: After you upgrade your database, you cannot run it on an earlier version of PayGlobal.

If your PayGlobal application is an older version than your company database, then the following message appears when you restart PayGlobal:
"Your database is a newer version than your executable version. Please call PayGlobal Ltd for further assistance."

You can click "OK" to close the message, but PayGlobal will not start.

If your PayGlobal database is set to a compatibility level less than that of the SQL Server it is located on, then a warning message will be written to the upgrade audit log :
"Your server version is Microsoft SQL Server (Version) and your PayGlobal database compatibility level is set to (Level). It is recommended that you upgrade your database compatibility level to match your SQL Server version"

Tax upgrade after processing first pay

You should run tax upgrades before you process the first pay for the new financial year so PayGlobal can apply the new tax rules. However, if you do not complete the upgrade and you open, complete, and process (but not close) the first pay, then you must:

  • Backup the database
  • Complete the tax upgrade
  • Reprocess the pay to apply the new tax rules.

Further reading

For more information about how to upgrade your database:

  1. Go to the PayGlobal website: https://enterprise-support.myob.com/payglobal.
  2. Use the search tool to find Upgrades & Tax Updates.

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