Summary

An assessment factor represents a piece of knowledge. You use assessment factors to indicate that an individual has acquired that knowledge or understanding. An individual may need to pass several assessment factors to demonstrate that they understand a specific business activity or process.

Assessment Factors are simple Code and Description records.

A group of assessment factors is called a "module" (see Training Modules). For example, a Help Desk Training Modules - Assessment Factors tab may have two assessment factors - telephone response and call logging.

All training modules are associated with at least one assessment factor.