Summary

Message Diversion Rules set conditions on messages, such as which message types will be saved and where they are received.

Message diversion rules are similar to Payroll Rules, in that messages are filtered through specified conditions so that the rule is only applied to messages that meet all conditions.

Entering Message Diversion Rules

1. Click Add or Edit to reach the Message Diversion Rules form.
2. Set the Conditions and Actions for a Message Diversion Rule.

Message Diversion Conditions

Message Diversion Conditions are rules a message must meet before it is diverted.