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How to Deactivate a Discount Card

Summary

Employees may be entitled to a staff discount card as part of the privilege of working for an organisation. Sometimes cards need to be deactivated as they are no longer used. Common situations where a card may need to be deactivated are:

  • Employee terminates employment
  • Employee loses card
  • Cardholder details change

PayGlobal holds the details of a card in history. Once a card is deactivated, it cannot be edited.

Procedure

To deactivate a card

  1. Go to the Employee Issued Items form.
    • Navigate to the Employees entity.
    • Double-click the employee that you want to deactivate the card for.
    • Press Ctrl+Alt+I to reach the Issued Items tab page.
    • Click Edit.
    • Double-click the record that you want to deactivate the card for.
  2. Click the Return Details tab page.
  3. Click Edit.
  4. In the Date returned field, enter the date that the card was deactivated.
  5. Click Save + Close. You will return to the Employees screen.

The card is now deactivated and cannot be reused.

See also

How to Issue a Discount Card to Employees

Employee Issued Items - Issue Details

Employee Issued Items - Return Details

Employee Issued Items - Card Details

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